We hope to answer any questions you may have about PDSA, who we are and what we do, how we can help you and how you might be able to help us. Browse our topics below and read more to see all FAQ's for that topic.
Q: Can I or a company use the PDSA’s logo on marketing material (website, marketing literature, signage on shops, banners etc)?
A: No. Unfortunately we cannot supply you with a PDSA logo or supporting statement as we only provide this in very exceptional circumstances. In this context, we perform an in-depth assessment of the organisation’s suitability.
You will need to contact PDSA’s Corporate Team for guidance.
Q: How do I pay in the funds I have raised?
A: Please send a cheque, made payable to ‘PDSA’, to: Fundraising team, PDSA, Whitechapel Way, Priorslee, Telford TF2 9PQ. Please remember to put your name and company details on the back.
Q: How do you qualify for treatment at PDSA veterinary services?
A: PDSA has a variety of eligibility criteria for pet owners. We would love to treat all sick and injured pets, but unfortunately our limited funds mean that we have to make choices and set eligibility criteria for our free veterinary services.
Visit our Eligibility page for further information.
Q: Can I pay for PDSA veterinary services if I am not eligible
A: Thank you for offering, however PDSA veterinary charitable service has been set up to provide free support for pets of people in need. If you are not eligible for PDSA services then the best thing for your pet is to register with a local private veterinary practice.
Q: Is there a PDSA fundraising pack?
A: Yes, please call 0800 508 8323 for your copy.
Q: Do I need to tell you I am organising an event for PDSA?
A: Yes please. We can send you a fundraising pack and registration form, which you can use to order any materials you may need to help you with your fundraising e.g. balloons, posters.
Q: Do I qualify for Gift Aid?
A: You must be a UK taxpayer and have paid an amount of Income Tax and/or Capital Gains Tax for each year (6 April one year to 5 April the next) that is at least equal to the amount of tax that all the charities or Community Amateur Sports Clubs (CASCs) that you donate to will reclaim on your gifts for that tax year.
Q: What does the Gift Aid declaration commit me to?
A: Nothing. It simply ensures that PDSA can claim an extra 25% back from the HM Revenue & Customs on any qualifying donations that you make.
Q: How much does a Will cost?
A: Writing a simple Will with a reputable Will-writer is far less expensive than most people realise. The average cost of writing a single Will is around £100, depending on where you live.
Q: Can I write my own Will?
A: Writing your own, even with a Will pack, can be risky because probate law, Inheritance Tax and the language used are not always straightforward. If all the required legal procedures aren't followed, you could inadvertently make your Will null and void.
Q: Should I get my dog vaccinated?
A: Yes. Dog vaccination protects your dog against various diseases which can cause pain, distress and are often fatal. By vaccinating your dog you have peace of mind, knowing that you have provided protection. As well as safeguarding your own pet, it also prevents diseases from being passed onto other animals.
Q: When is the best time to get my female cat neutered (spayed)?
A: Neutering is normally done at four months of age. It can also be done when your cat is younger or older. Early neutering is important: kittens can get pregnant from four months of age and many people do not realise that brothers and sisters will produce kittens if they live together unneutered. If kittens are neutered after four months, some will have an unwanted litter – which adds to the cat population crisis in the UK.
Kittens have traditionally been neutered at six months of age, but veterinary guidance has changed to reflect latest evidence and neutering at four months is now recommended. Ask your vet when the best time is for your cat. To find a local vet practice that neuters kittens at four months, visit CATS.ORG.UK
Q: I’ve never insured my pet. Why do I need to now?
A: We really hope your pet has a happy, healthy life, but we recommend getting pet insurance because you never know what might happen in the future.
If your pet were to have an accident or fall seriously ill, medical treatment could be very expensive. And as your pet gets older, he or she is more likely to need treatment.
You could spend thousands of pounds on treatment if your pet was involved in a road accident. PDSA’s Petsurance includes third-party insurance, which is essential to avoid large payments should your animal cause an accident.
Q: Can I volunteer with pets?
A: We don’t have very many roles for volunteers where you’ll get to be hands on with pets. BUT every volunteer position we have helps PDSA help more animals in need.
Q: Can I volunteer from my school or from further education?
A: Yes. We also have projects for students and universities and we have fun fundraising opportunities too. Find out more here